MANAGEMENT TRAINING COURSE

" Managing Customers "

 

Exploring Salesmanship within you

Mind - Read Your Customers

Develop Customer Focus Attitude

Understand Successful Selling

Negotiation Techniques

Focussing on Customer Care

Winning Strategies in Selling

Managing Customer Relationships

Have a Customer Centric Business

Develop a Customer Care Strategy

Gain, Engage, Retain Customers with Positive Experiences

Measure Customer Satisfaction

Understanding a Call Centre

 

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